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At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you ...
The essential guide to surviving modern life - a crash course in emotional maturity from the bestselling author of The Consolations of Philosophy
This is a ...
A 25th anniversary edition of the number one, multi-million copy international bestseller that taught us how emotional intelligence is more important than IQ - 'a revolutionary ...