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Is it important to be connected? Well, consider this: If Facebook were a country, it would have the sixth largest population in the world. The ...
SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a ...
In his first book, Tony Hsieh - the widely-admired CEO of on-line shoe retailer, Zappos, explains how he created a unique culture and commitment to service ...
Get the Job You Want, Even When No One's Hiring You CAN find a good job in a bad economy - but NOT with conventional ...
This volume celebrates the work and influence of T. Berry Brazelton, one of the world's foremost pediatricians, by bringing together contributions from researchers and ...
The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels ...