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This work is a business communication title written specifically for university students. Written from a theoretical perspective, it presents major developments in the field, illustrates ...
Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models ...
The World Cafe process has been used by tens of thousands of people around the world to tackle real-life issues. Based on seven key principles ...
India is back! With the country's general elections in 2014 resulting in a government formed by a new political party, the Bharatiya Janata Party ...
Break through anyone's anger and win their trust in crises large and small. Leonard S. Greenberger is a partner at one of today's ...
No one likes to be criticized. But when feedback is necessary whether it's with a boss, someone we manage, or another co-worker it takes ...
Avoid being offended, or worse offending Hong Kong locals, instead familiarise yourself with local customs and cultures by reading Culture Smart! Hong Kong. This handy ...
In HOW TO WRITE SHORT, Roy Peter Clark turns his attention to the art of painting a thousand pictures with just a few words. Short ...
Brilliant Cover Letters is the definitive book on cover letters, authored by James Innes, the Founder and Managing Director of The CV Centre - the UK ...
The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and ...
Re-civilize Life Online! PROVEN Conflict Management and Prevention for Social Media and the Web Ever seem like the Web is just one big screaming match ...
Communication Works 11e applies a new critical thinking framework to its core content, now in a more user-friendly 15-chapter organization. We have retained and revised ...